Last updated: 05-09-2026
At Château Guillermo, we highly value your privacy. This policy explains what data we collect, why we do so, and what rights you have.
Château Guillermo – Van Riet Design SARL
Villers-Cernay, Route de Rubécourt, 08140 Bazeilles, Frankrijk
E-mail: info@chateau-guillermo.com
Name, address, email, and phone number
Payment and billing details
Reservation details (period, number of guests, preferences)
Communication with us (email, WhatsApp, phone)
Basic website visit data (IP address, cookies)
We use your data to:
Properly handle your reservation and stay
Process invoices and payments
Respond to your questions
Improve our services
(With your consent only) inform you about news and offers
Only with parties strictly necessary:
Booking platforms (e.g., Airbnb, Booking.com, Smoobu)
Banks and payment providers
Our accountant
Our cleaning or concierge service (basic information only)
We never sell data to third parties.
Legally required data (invoices, payments): 7 years
Reservation details and communication: up to 2 years after your stay
After that, we delete or anonymize them.
Your data is safe with us. We take appropriate technical and organizational measures to prevent loss, misuse, or unauthorized access.
You may always:
Request access to your data
Have your data corrected or deleted (where legally possible)
Object to processing
Have your data transferred (data portability)
You can simply send a request to info@chateau-guillermo.com
Our website uses only functional cookies and – if you give consent – analytical cookies. You can manage your cookie settings through your browser.
This policy is governed by French law. In case of disputes, the competent court is in France.